What to Buy for Business, the independent review publication have just released their 2005 report on Business equipment. The awards are decided following a thorough review of the products submitted by all manufacturers and the ultimate decision is basedon performance, price and over all value for the size of system.


Samsung OfficeServ 100 Won - What to Buy for Business BEST BUY (Low to Mid systems) The reviewer commenting upon the feature set of the OfficeServ 100 enthused that "having seen this in action, it is well worth considering", justification indeed that the OfficeServ 100 offers to you the End-User, the performance and features demanding business require today.

Further commenting "Samsung's new VoIP technology brings significant benefits to small companies. It sets you up for home or remote working". Continuing" The latest technology can address management concerns over the performance of home working staff, as it allows you to monitor their performance by producing phone statistics"

Communication is the driving force behind any organization and your telecommunications infrastructure is the key asset in providing resilient and effective connections to the outside world.

OfficeServ 100 has been designed specifically to provide the power to handle any task, creating a tailor-made solution that utilizes the latest Protocol (IP) applications hand in hand with the intelligence of more traditional telecoms technology.

With a comprehensive range of features and functionality, the Samsung OfficeServ offers an effective, affordable solution for any organization.

Communication now means much more than making and taking calls. It is now possible to access and share voice, fax, video and data through solutions that create a synergy between voice and data networks to open up a host of business opportunities.

Flexibility is a key feature of the OfficeServ range, offering you the benefit of a bespoke solution to meet the individual needs of small and medium-sized businesses and organisations. Incorporating IP and enhanced Networking technology, the OfficeServ 100 can support up to 112 users per node, with the ability to intelligently link systems across multiple sites with SPnet.

In addition, a range of ergonomic handsets are available for the OfficeServ 100 to provide for each user 's precise needs.

Investing today for your future

With a comprehensive range of features and functionality, the Samsung OfficeServ offers an effective, affordable solution for any organization.

With a modular architecture that allows cost-effective, incremental expansion you can rest assured that your OfficeServ solution cab be upgraded to offer more services as your needs evolve.

Features such as inter-site networking, home and remote working, ISDN, DECT, Desktop applications, Call Centre functionality, Integral Voicemail and Least-Cost Routing (LCR) bring efficiency and simplicity to all your communication needs.

Officeserv 100 fom Samsung is an integrated communications solution that converges voice and data communications to provide small and medium sized organisations the power to handle any task and accomodate future growth.
The iDCS100 incorporates Voice over Internet Protocal and enhanced QSig networking technology to deliver a bespoke single or multi-site communications solution.

The iDCS100 is modular and future-proof, giving you complete peace of mind that it can be upgraded to offer more services and more extensions as your needs evolve.

A host of sophisticated standard and optional features are available on all systems in the iDCS100 including Voice over IP, Multi-site networking, ISDN connectivity, DECT cordless technology, Computer Telephony Integration (CTI), Digital Keyphones, Call Centre functionality, Voicemail and Least-Cost Routing.
All features are simple to use - many at the touch of a button - allowing you to make the most of your system 's comprehensive functionality and bring efficiency and simplicity to all your communications needs.


See below for an extensive list of features.

Account code entry
Auto Attendant
Basic Rate & Primary Rate ISDN
Call Centre software
Calling Line Identification (CLI)
Computer Telephony Integration (CTI)
Conference calling
DECT
Dial by name
Direct Dialling Inward (DDI)
Directory of names and numbers
Distinctive ringing
Door entry facility
Hot desking
Hotel software (PMS integration)
Least-cost routing functionality
Number to name translation (CLI and DDI)
PC-based operator solution
Scratch pad dialing
S Bus working
Text messaging
Time of day features
Traffic reporting (manual and scheduled)
Trunk to trunk conference/divert/transfer
UCD functionality via PC, wallboard or printout
Uniform Call Distribution (UCD)
Voicemail integration


The following are just a few of the benefits of using an OfficeServ 100:


Reduce costs on intersite calls without compromising functionality with the power of Samsungs IP trunking protocol SPnet.
Improve staff productivity by implementing a teleworking strategy.
Reduce infrastructure costs by providing a pool of hot desks for mobile staff.
Keep in contact wherever you are, flexible forwarding options ensure that you never miss another call.
Personalise your service by knowing who is calling you before you answer the call.
Reduce telephone call costs by utilising the integrated least cost routing package.
Save travel time by having meetings over the Samsung integrated audio conference bridge.
Improve customer service by automatically popping a Contact record for the incoming caller.
Share your telephone lines between your telephony, video, fax and data calls.



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